Knowing when and how to say “no” is a constant battle for many people. This becomes especially difficult for business professionals who are looking to please and impress higher-ups. Almost from birth, the world has conditioned us to do what others ask without question for any number of reasons. We, too often, get pushed and pulled in all sorts of awkward directions that had not been on our intended agenda due to the inability to confidently speak that singular two-letter word.

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